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Keywords: The Kirkpatrick framework
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Journal Articles
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2018) 51 (1): 13–23.
Published: 30 November 2018
... […] they are quantitative because it is outbound”. ROI Call centre Training evaluation Entry-level training The Kirkpatrick framework Ownership is one of the most influential “culture-free” firm characteristic of an organisational context that facilitates organisational researchers to understand...
