...: © Emerald Group Publishing Limited 2012 Training Training effectiveness Trainer characteristics Trainee reaction Trainee satisfaction Learning Management effectiveness Given the enormity of expenditure involved in training, many organizations are keen on evaluating...

... of the training programme need to be emphasised when devising induction programmes for managers and non‐managers, and to ascertain whether there is any significant difference in their reactions. Design/methodology/approach Evaluation has been done with the help of trainee reaction measured...