The English experience – library and information services, delivering access collaboratively

This article explores a range of issues associated with cross‐sectoral collaboration across different kinds of library and information service providers in England, the purpose of joint‐working being the widening and improving of access to “content and services” for users. Much of this will be applicable across the UK as a whole. It covers three main areas: diversity of user demand; historical and current collaborative mechanisms; and opportunities to further improve the quality of access.