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Purpose
The paper seeks to provide an overview of the approach taken by the Danish library community towards the automation of ILL and end‐user loan requests.
Design/methodology/approach
The physical union catalogue DanBib is explained, along with Bibliotek.dk, which is the end‐user web interface to the public union catalogue. A detailed description is given of the development of an end‐user ILL system.
Findings
This facility is currently being tested and implementation is scheduled for the end of 2006.
Originality/value
The paper will be of interest to all librarians who wish to empower end users in searching for and obtaining material in which they are interested.
© Emerald Group Publishing Limited
2006
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