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Purpose
The purpose of this paper is to show a new route for inter‐library lending (ILL) standards.
Design/methodology/approach
The paper describes the Danish ILL solution, and on the basis of this, suggests a proposal for further work.
Findings
Focussing on simplicity gives better service.
Originality/value
The Danish ILL implementation has a high level of automation based on simple transactions.
© Emerald Group Publishing Limited
2011
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