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Purpose
– The purpose of this paper is to share the Norwegian Repository Library (RL)’s experiences with an automatic storage for interlibrary lending (ILL).
Design/methodology/approach
– This paper describes how the RL uses the automatic storage to deliver ILL services to Norwegian libraries. Chaos storage is the main principle for storage.
Findings
– Using automatic storage for ILL is efficient, cost-effective and safe.
Originality/value
– The RL has used automatic storage since 2003, and it is one of a few libraries using this technology.
© Emerald Group Publishing Limited
2016
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