...Xiaohua Zhu; Lan Shen Purpose – This paper aims to reveal the perceived barriers to e-book interlibrary loan (ILL) and their reflections on academic libraries’ ILL/lending policies. Academic libraries in the USA have witnessed an impressive growth in acquiring e-journals and e-books. Although ILL...

...CJ de Jong; Heidi Nance Purpose – This paper aims to evaluate the use of alternative methods compared to traditional interlibrary loan (ILL) processes. Design/methodology/approach – ILL departments around the world were surveyed about their policies and procedures for obtaining materials...

...Clare MacKeigan Purpose – The purpose of this paper is to provide background and context on the need for a new interlibrary loan (ILL) system interoperability standard, describe the basic purpose and structure of ISO 18626, information and documentation – interlibrary Loan Transactions...

...Marjory Lobban Purpose The purpose of this paper is to describe the introduction of ILLiad at the University of Edinburgh and its wider impact. Design/methodology/approach The paper provides a hands‐on description by a practitioner of an interlibrary loans (ILL) system new to the UK...