... like to borrow materials from overseas libraries. Document delivery International ILL OCLC Karlsruhe Virtual Catalogue National libraries East Asian Gateway Service Global ILL Framework (GIF) publications in Foreign Languages (1994-2004); publications in Yiddish; publications...

... Group Publishing Limited 2012 Interlibrary loan Interlending National libraries Languages Academic libraries Handling interlibrary loan (ILL) requests for foreign-language materials is often fraught with problems. The chances are that the lending libraries you most frequently deal...

...Margarita Moreno Purpose This paper aims to describe a review of interlending and document delivery work processes at the National Library of Australia, the purpose of which was to develop a new integrated approach to interlending and document delivery services and to improve turnaround times...

...Jan Hagerlid Purpose The purpose of this paper is to discuss the role of national libraries in developing national open access infrastructure and policy on the basis of the experiences of the National Library (NL) of Sweden. Design/methodology/approach The paper is descriptive based...

... are unknown although this author's view is that the sector was relatively under‐represented in interlending and had the capacity for a sustained increase in traffic volumes. In 2009 university, public and the national library sectors were the largest suppliers of interloan requests: 30 per cent, 22.4 per...

...Pavlina Kafkova; Hana Bornova Purpose The purpose of this paper is to describe the document supply service of the Czech National Library and its use of OCLC in supporting the service. Design/methodology/approach The service is described in detail and placed in the context of the Czech Republic...

...Jan Brase; Ina Blümel Purpose The purpose of this paper is to describe the work being done at The German National Library of Science and Technology (TIB) to make non‐textual information, for example three dimensional objects, more easily accessible. The goal is to create workflows and develop...

.... Performance evaluation is a crucial issue in order to provide a better service and to benchmark with similar units in national libraries. The implementation of new electronic services and the great digitisation projects provide a larger visibility of national collections as well as an increase in ILL demand...

...Genevieve Clavel‐Merrin Purpose The paper seeks to describe the changes in user expectations for access to material at the Swiss National Library and the different ways it seeks to provide access information through resource sharing. Design/methodology/approach The paper describes briefly...

... of its users. Interlending Document delivery Russia National libraries “A good library is a book reflection of the Universe”, writes Nikolay Rubakin, a well‐known Russian bibliographer. The intellectual riches collected by a massive library give its readers the opportunity both...

... fashion, without removing any existing services and tools. National libraries Document delivery Electronic document delivery France The Bibliothèque nationale de France (BnF) is divided into 14 “départements de collections”; four sections were structured on a disciplinary basis...

... problems permanently. Andy Appleyard can be contacted at andy.appleyard@bl.uk © Emerald Group Publishing Limited 2010 Document delivery National libraries Continuous improvement United Kingdom In 2011 the BLDSC [1] will celebrate 50 years of document supply; it is ironic...

...Margarita Moreno; Anne Xu Purpose This paper aims to describe the role of the National Library of Australia in the Australian interlibrary loan environment, not just in terms of providing access to National Library collections through the document supply service, but also in providing...

... Digital libraries National libraries Archives management There is a huge shift under way in the mechanisms for the dissemination of, and access to, information. For more and more people, the internet is the first (and sometimes only) port of call for research, information and entertainment...

... database and the different services of the four national library systems – LIBRIS WebSearch, LIBRIS ILL, the Patron Request Routine, and the Library Directory. Findings During the development process of the new versions of LIBRIS WebSearch and LIBRIS ILL the specific needs of the end user have been...

... this article potentially provides a checklist for others to follow and a yardstick against which to measure success. Originality/value Trans Tasman Interlending is a first for the linking of two national interlending utilities. This was the first occasion the National Library of New Zealand had...

... Puna Interloan), a strong National Bibliographic Database and National Union Catalogue, and the key role of the National Library of New Zealand. Originality/value The research report provides a building block for an ongoing longitudinal study of interloan in New Zealand, plus a base for ongoing...

... Bibliographic Database (available through the Kinetica service) and the national automated resource sharing system, KDD. National libraries Australia Document delivery Interlending Across Australian library sectors there are different patterns of requesting and supplying. The 1986 and 2000...