... to the intention to comply with public policies, such as protective measures to contain the spread of COVID-19 (Robinson et al., 2021). While trust operates across multiple levels (Liu & Mehta, 2021), the current study focuses on trust in government, also known as political trust. Political trust...

...Dilpreet Kaur Dhillon; Pranav Mahajan; Kuldip Kaur Purpose Distancing people socially as a precautionary measure against the mushrooming of COVID-19’s health and economic crisis has deleteriously affected the performance of the eatery industry to a great extent. Many food outlets failed to cope up...

...Yilmaz Akgunduz; Mehmet Alper Nisari; Serpil Sungur Purpose This study proposes a model that influences customer citizenship behavior during COVID-19, and empirically tests the effects of fast-food restaurant customers' perceptions of justice (price and procedural justice) on trust; trust...

...Osman M. Karatepe; Fevzi Okumus; Mehmet Bahri Saydam Purpose This paper investigates the consequences of job insecurity among hotel employees during the COVID-19 pandemic. Design/methodology/approach Data were obtained from the employees of two five-star chain hotels in Turkey. The study...

... employees. The results show that the experienced well-being and expected duration of the COVID-19 crisis have a significant negative effect on tourism employees' sentiments. The paper provides several policies and industry recommendations for strengthening tourism employee well-being and economic resilience...

...Kasra Ghaharian; Brett Abarbanel; Marta Soligo; Bo Bernhard Purpose The purpose of this paper is to examine crisis management practices among gambling-related hospitality business stakeholders (GBSs) during the coronavirus disease 2019 (COVID-19) pandemic. Design/methodology/approach An online...

...Anthony Kong; Jae-Eun Oh; Terry Lam Purpose The novel coronavirus (COVID-19) has completely changed the landscape of the hospitality industry. The World Health Organization does not officially recommend wearing face masks in the workplace. Wearing face masks is controversial worldwide, however...

.... Twelve NPS units, including five national parks, are located in Southern Utah, driving an economy that is heavily dependent on tourism. This paper examines the challenges and opportunities for visits to national parks post-COVID-19, generally and in the specific context of Southern Utah. Although...

...Sara MacSween; Bonnie Canziani Purpose This exploratory paper examined consumers' use of information sources and intentions to book future travel in the early stages of the COVID-19 pandemic. Authors expected that general news and travel information accessed on the Internet would impact travel...

... their employees and communities during the COVID-19 crisis. Design/methodology/approach An analysis was conducted on 200 industry articles and categorized into three major themes: expansion of take-out/delivery, innovative practices, and community outreach/corporate support, each are further subdivided...

... on the relationship between their awareness of restaurant philanthropic activities and customer loyalty; and (3) test the path effect differences between the directed and general philanthropic activities during the COVID-19 pandemic period. Design/methodology/approach This study used online scenario-based surveys...

...Gulcin Ozbay; Mehmet Sariisik; Veli Ceylan; Muzaffer Çakmak Purpose The main purpose of this study is to make a comparative evaluation of the impacts of previous outbreaks and coronavirus disease 2019 (COVID-19) on the tourism industry. COVID-19 appears to have disrupted all memorizations about...

...Jun Wen Purpose The purpose of this paper is to interview Mr. Jingbang Zhang, EVP of Yagao Meihua Hotel Management Co., Ltd & CEO of Madison Brand based in Shanghai, China, regarding the impact of COVID-19 on China’s hotel industry and potential post-COVID-19 trends. Design/methodology...

... on their intention to revisit a tourist destination post-Covid-19 was investigated. Sima Rahimizhian can be contacted at: sima.rahimi@emu.edu.tr 26 08 2020 13 11 2020 18 11 2020 19 11 2020 Covid-19 Touch-less technology Tourism inclinations Innovativeness Revisit intention...