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Keywords: Good managers
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Journal Articles
Journal:
International Hospitality Review
International Hospitality Review (2022) 36 (1): 2–24.
Published: 02 March 2021
... inquiry approach, 93 line-level hospitality employees were surveyed online regarding their experiences about the characteristics of good managers. Findings The research findings revealed five key themes of good managerial characteristics, including interpersonal skills, communication skills...
