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Keywords: Importance-performance analysis
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Journal Articles
Journal:
International Hospitality Review
International Hospitality Review (2022) 36 (2): 358–372.
Published: 04 June 2021
... for the aim of this study, comprising the importance-performance analysis technique and a questionnaire survey. Findings A survey of 386 patrons in 12 selected ecolodges found that most European ecotourists were middle-aged to old adults (36–65 years old) and highly educated who traveled...
Journal Articles
Journal:
International Hospitality Review
International Hospitality Review (2021) 35 (2): 171–194.
Published: 29 April 2021
... (confidence in recovery, beliefs about consumer behavior and new strategies). Independent-samples t-tests were conducted to investigate the influence of preparedness variables on crisis management capabilities. Importance-Performance Analysis was used to evaluate GBSs' crisis management...
