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Keywords: Music
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Journal Articles
Journal:
International Hospitality Review
International Hospitality Review (2019) 33 (1): 5–15.
Published: 07 January 2019
...Elyria Angela Kemp; Kim Williams; Dong-Jun Min; Han Chen Purpose The purpose of this paper is to examine the psychological influence that the presence of music has on consumers’ evaluations of the service environment. Specifically, it investigates how emotion regulation processes and the impact...
