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Keywords: The lodging industry
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Journal Articles
Journal:
International Hospitality Review
International Hospitality Review (2025) 39 (2): 210–229.
Published: 27 November 2023
... and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode WOM Service failure Recovery Justice The lodging industry Consumers consistently share...
