Continuous innovation in the hotel industry: The development of organizational ambidexterity through human capital and organizational culture in Spanish hotels Available to Purchase

Mercedes Úbeda-García holds PhD in Economics and is a Senior Lecturer of Business Organization at the University of Alicante. She is a member of the Tourism Research Institute at the University of Alicante. Her research interests are in the areas of organizational design, human resource management, knowledge management and tourism management. She has taken part in several public projects highlighting the public competitive project for the creation of the Tourist Observatory of the Valencian Community and other private projects. She is the author of several books, book chapters and international articles related to teaching methodology, human resource management and strategy. She is the Director of Official Master in Tourism at University of Alicante.

Enrique Claver-Cortés (PhD, University of Alicante) is a Professor of Business Administration and Strategic Management Organization at the University of Alicante (Spain). He holds PhD in Business and Economics. His doctoral dissertation focused on corporate social responsibility, but his primary areas of research cover tourism management and strategic management also. Likewise, he is a member of the Tourism Research Institute at UA. He is the author of several books, book chapters and international articles related to strategic, tourism and human resource management. He has taken part in various public projects highlighting, amongst many others, the public competitive project for the creation of the Tourist Observatory of the Valencian Community area in Spain. He also is the Director of the Department of Business Administration at the Alicante University.

Bartolomé Marco-Lajara is a Senior Lecturer of Business Organization at the University of Alicante (Spain). He holds PhD in Economics, and his doctoral dissertation focused on strategic alliances management. His research interests are strategic management and tourism management. He is the author of several books, book chapters and international articles related to teaching methodology and the areas above mentioned. On the other hand, he is a member of the Tourism Research Institute at the University of Alicante since its foundation. He is the main investigator of a public competitive project for the creation of the Tourist Observatory of the Valencian Community (Spain), but he has taken part in others public and private projects, such as the development of the strategic plan of the Alicante province for the period 2010-2020. He is the Assistant Dean of the Economics Faculty at the University of Alicante.

Francisco García-Lillo is a Senior Lecturer of Business Organization at the University of Alicante (Spain). He holds PhD in Economics, and his doctoral dissertation focused on entrepreneurship. His research interests are strategic management and tourism management. He is the author of several books, book chapters and articles related to teaching methodology, human resource management and strategy. On the other hand, he is a member of the Tourism Research Institute at the University of Alicante since its foundation. He has taken part in several public projects highlighting the public competitive project for the creation of the Tourist Observatory of the Valencian Community and other private projects.

Patrocinio Carmen Zaragoza-Sáez (PhD, University of Alicante, Spain) has research interests in several topics of knowledge management, intellectual capital and international management, such as knowledge creation and transfer in multinationals and the knowledge management process. She has published research papers in international journals including Journal of Business Research, Knowledge Management Research and Practice, Journal of Knowledge Management, Journal of Intellectual Capital, Intangible Capital and International Journal of Knowledge Management Studies.