Heterogeneous adoption of quality standards in the hotel industry: drivers and effects Available to Purchase

Dr Juan-José Tarí is Professor in Business Management at the University of Alicante, Spain. His PhD dissertation was an analysis of quality management. His current research includes total quality management and its relationship with social responsibility, environmental management, organization design, innovation and higher education.

Dr Jorge Pereira-Moliner is an Associate Professor in Business Management at the University of Alicante, Spain. His PhD dissertation was an analysis of strategic groups in the hotel industry. His current research includes strategic management and strategic groups of the hotel industry and quality and environmental management.

Dr José F. Molina-Azorín is an Associate Professor in Business Management at the University of Alicante, Spain. His research focuses on strategic management and environmental management, specifically the determinants of firm performance, the competitive effects of environmental management and the relationship between competitive strategy and organizational design. His current research interests are also focused on mixed methods research.

Dr María D. López-Gamero is an Associate Professor in Business Management at the University of Alicante, Spain. Her PhD dissertation was an analysis of the relationship between environmental management and firm performance. Her current research includes sustainable tourism, environmental management and its relationship with quality management and organizational design.