The past, present, and future of AI in hospitality and tourism: a bibliometric analysis Available to Purchase

Junyun Liao, PhD, is an associate professor of marketing in the School of Management at Jinan University. His research interests include social media marketing, brand management and electronic commerce. He has authored more than 30 academic articles in peer-reviewed journals, including Journal of Business Research, Journal of Interactive Marketing, Psychology & Marketing, Information Technology & People, Internet Research, Computers in Human Behavior, Electronic Commerce Research and Applications, Journal of Electronic Commerce Research, Journal of Product & Brand Management, Journal of Research in Interactive Marketing, Technology in Society, Asia Pacific Journal of Marketing and Logistics and Current Psychology, among others. He currently serves on the editorial board for the Journal of Product & Brand Management.

Mingyue Wu is a research student in the School of Management at Jinan University.

Peng Du, PhD, is a professor of marketing in the School of Business Administration, Zhongnan University of Economics and Law. His research interest is social media marketing and social commerce. His research has appeared in many international journals, such as Journal of Research in Interactive Marketing, Asia Pacific Journal of Marketing and Logistics, Journal of Product & Brand Management.

Raffaele Filieri is professor of digital marketing at Audencia Business School. His research interests include eWOM; social media marketing; digital and cross-country branding; online value co-creation; consumer behavior in digital settings; technology adoption/continuance intention; social capital, knowledge sharing and innovation. Filieri’s publications include academic articles in top-ranked international journals such as Journal of Travel Research; Tourism Management; Annals of Tourism Research; Journal of Business Research; Journal of Interactive Marketing; Marketing Letters; International Marketing Review; Psychology & Marketing; Information & Management; Industrial Marketing Management; Journal of Technology Transfer; International Journal of Contemporary Hospitality Management; International Journal of Hospitality Management; IEEE Transactions on Engineering Management; Computers in Human Behavior; Technological Forecasting & Social Change; Transportation Research Part E; Information, Technology & People; International Journal of Information Management; Journal of Brand Management; Journal of Consumer Affairs; Expert Systems; Journal of Knowledge Management; Marketing Intelligence & Planning and many more.

Kai He, PhD, is a lecturer of marketing in the International Business School, Jinan University, Zhuhai, China. His research interest is social media marketing and social commerce.