Competing for Quality in Military Catering:A Strategy for Change Available to Purchase

In the quest to ensure adherence to best practice throughout the Army′s Catering Training Centre, the Army School of Catering enrolled in a series of workshops towards a better understanding of Quality Assurance and Control. Outlines the initial approach taken and describes how the original thought of writing Unit Standing Operating Procedures was turned into a full programme of accreditation under ISO 9001/BS 5750. The accent is on the practical problems involved and how these were overcome.