Keywords:  Information technology
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Journal Articles
International Journal of Contemporary Hospitality Management (2001) 13 (7): 364–371.
Published: 01 December 2001
...Marianna Sigala; Andrew Lockwood; Peter Jones Reviews the development of approaches to reservations management in the hotel industry alongside models of the stages of development in information technology (IT). Suggests that strategic success and operational implementation have been built...

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