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Keywords: AI chatbot adoption
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Journal Articles
How AI chatbots reinforce green environments to shape customer satisfaction and loyalty
Available to Purchase
International Journal of Contemporary Hospitality Management (2026) 38 (3): 921–939.
Published: 30 January 2026
... AI chatbot adoption Customer satisfaction Customer loyalty Hubei Province Higher Education Institutions Outstanding Young and Middle-aged Science and Technology Innovation Team Program Project T2023023 National Social Science Fund of China 23BGL307. This study was funded...
Includes: Supplementary data
