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Keywords: AI self-efficacy
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Journal Articles
International Journal of Contemporary Hospitality Management 1–21.
Published: 03 August 2026
.../methodology/approach This study conducted two scenario-based experiments and one field experiment. Study 1 tested the main effect of GenAI-employee collaboration on job satisfaction and the mediating role of AI self-efficacy. Study 2 used a field experiment across three hotels with different star ratings...
