...Emmanuel Mogaji Purpose This paper aims to critically examine how accessibility and inclusion are conceptualised in hospitality management and argues that inclusive hospitality cannot be achieved through facility-based or organisation-centric approaches alone. It advances the view...

... experiences for accessible tourism. Design/methodology/approach Semi-structured qualitative interviews and a thematic analysis identified four themes underpinned by the Humanising Framework. Findings Four key themes emerged: barriers for disabled travellers create traumatic, inhospitable experiences...

... rights only This study aims to examine a topic of growing significance to hospitality and tourism scholars and practitioners – how emerging technologies can fulfill accessible hospitality and tourism services for people with disabilities. A systematic review of the literature based...

...Tracey J. Dickson; Laura Misener; Simon Darcy Despite calls for increased research into accessible tourism and events, the potential social legacy for communities and destinations from disability sport or parasport events remains absent from most sport, event and tourism literature. The findings...