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Keywords: Advice seeking
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Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (10): 3661–3684.
Published: 18 August 2021
... Voice Paradoxical leadership Advice seeking Extra-role service Self-improvement Hotel In hospitality, customer service quality marks the difference between one organization and another in a very competitive environment. Employee behaviors that add extra value to the guest’s experience give...
