... to elucidate the relationships between support dimensions and the BSBs of frontline employees. Perceived organizational support Perceived supervisory support Organizational commitment Boundary-spanning behavior Frontline employees Prior research underscores the significant influence...

... to counterproductive behaviors, this study extends both the stress and boundary-spanning literature by uncovering the impact of hindrance stressors on frontline employees’ boundary-spanning behaviors while accounting for the roles of workers’ motivation and emotion. Boundary-spanning behavior Intrinsic...