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Keywords: Challenge appraisal
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Journal Articles
It’s about the introduction: how introduction focus shapes employee reactions to service robots
Available to Purchase
International Journal of Contemporary Hospitality Management (2026) 38 (2): 551–571.
Published: 26 December 2025
... 2025 © 2025 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Service robots Introduction focus Challenge appraisal Hindrance appraisal Hospitality The integration of service robots in hospitality is accelerating, with robots projected...
