... 05 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Work engagement Organizational commitment Challenge-hindrance appraisals Restaurant technology adoption STARA awareness Competitive productivity (CP) Smart technology...

...Chun Liu; Jingjing Yang Purpose The purpose of this study is to explore how hotels evolve their dynamic capabilities to adjust their technology-based strategy to improve performance and to gain competitive productivity (CP) during the COVID-19 pandemic and in the aftermath. Design/methodology...

...Sung In Kim; Jaewook Kim; Yoon Koh; John T. Bowen Purpose The research purpose is to conceptualize competitive productivity (CP) in the peer-to-peer (P2P) accommodation businesses. This study aims to conceptualize the four driving forces of P2P hosts’ CP and to empirically capture guest-based...

... of competitive productivity (CP) and explore the complementarity between DMI and FCP. This paper begins by reviewing extant literature on the concepts, including DMI and FCP in Section 2, starting with the importance of decision-making for customer value creation. It also gives background on the airport...

.... Competitiveness Change management Resilience Coping strategies Competitive productivity (CP) Five-star hotels the strategies and tactics taken by five-star hotels to create and sustain their competitiveness; the role of innovation among the initiatives taken; and the factors that influence...

...Meehee Cho; Mark A. Bonn; Hyo Sun Jung Purpose This study identified essential drivers of competitive productivity (CP) within the restaurant context at the meso-micro levels. Following evidence from previous research, this paper aims to discover if the relationships between the proposed drivers...

..., the competitive productivity (CP) framework and studies pertaining to big data and big data analytics (BDA) within destination management information systems and smart tourism destinations. Second, this study examines the drivers of TDCP in the context of the ongoing 4th industrial revolution by conceptualizing...

...Nikolaos Pappas; Kyriaki Glyptou Purpose This study aims to explore the interface of competitive productivity (CP) levels in times of turbulence. Design/methodology/approach Drawing from a sample of 507 Athenian holidaymakers, the study uses a fuzzy-set qualitative comparative analysis (fsQCA...