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Keywords: Consumer experience
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Journal Articles
International Journal of Contemporary Hospitality Management (2026) 38 (2): 511–531.
Published: 08 January 2026
... consuming more time. Corresponding author Ding Xu xuding3@mail.sysu.edu.cn Immersion Immersive experience Tourist experience Consumer experience Generative AI GenAI-assisted review The National Natural Science Foundation of China 72302239 This research was funded...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2018) 30 (11): 3326–3345.
Published: 25 September 2018
... be contacted at: ksenia.kirillova@polyu.edu.hk 01 11 2017 29 01 2018 23 03 2018 23 03 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Phenomenology Consumer experience Hermeneutic phenomenology Descriptive phenomenological...
Journal Articles
International Journal of Contemporary Hospitality Management (2016) 28 (7): 1310–1337.
Published: 11 July 2016
.... By integrating professional experiences from both academics and hotel practitioners, we conclude that hotel facilities and amenities, environment and ambiance design and service personnel’s service delivery practices are essential elements for creating a unique and unforgettable consumer experience. Distinctive...
