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Keywords: Customer-oriented boundary-spanning behavior
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Journal Articles
International Journal of Contemporary Hospitality Management (2020) 32 (1): 3–19.
Published: 11 December 2019
... 2019 25 05 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Sexual harassment Burnout Customer-oriented boundary-spanning behavior Psychological safety Deluxe hotel Sexual harassment (SH) triggers unique and particular...
