... in hospitality and tourism and compares current uses of netnography against traditional ethnographic methodologies. Findings There are four major differentiating points between netnography and ethnography: online community definitions, data collection methodologies, ethics in research and data analysis...

... on attributes of labor and profitability factors. Originality/value The paper shows that by combining DEA with traditional menu analysis methodologies, a more efficient menu analysis tool may be utilized to evaluate menu items without the arbitrary allocation of non‐food costs. Data analysis Restaurants...

... the sample large enough to take care of the constraints imposed by the requirement of the DEA model. Process efficiency Data analysis Hotel and catering industry Restaurants India Last two years have witnessed exhaustive work coupled with improvements and innovations in the research...