... and Enterprise Performance Survey. The finding is that 23 per cent of hotels and restaurants in Eastern Europe and Central Asia report competing against unregistered or informal operators, and 13 per cent view these informal competitors as a major or severe obstacle. The larger the business, the greater...

...‐national hotel companies (TNHCs) operating in China and Eastern Europe are presented and analysed. (For the purpose of this study transnational hotel companies are defined as those companies operating hotel units in more than two countries.) The research, based on a survey of 50 general managers, concludes...