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Keywords: Economic value
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Journal Articles
Mood regulation, customer participation, and customer value creation in hospitality services
Available to Purchase
International Journal of Contemporary Hospitality Management (2017) 29 (12): 3063–3081.
Published: 11 December 2017
... economic value, as well as indirectly with customer economic and relational value. Research limitations/implications This is a cross-sectional study limited only to hotels in Iran. This is the first study to evaluate the relationship between mood regulation with customer participation and value...
