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Keywords: Emilia-Romagna (Italy)
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Journal Articles
International Journal of Contemporary Hospitality Management (2015) 27 (5): 980–1002.
Published: 13 July 2015
...; and to propose some managerial policies to handle for environmental heterogeneity. Design/methodology/approach – The sample is constituted by 2,705 hotels operating in Emilia-Romagna (Italy). The metafrontier approach is used to identify the different production processes and measure technical efficiency...
