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Keywords: Emotion- and problem-focused coping
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Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (2): 602–621.
Published: 22 October 2024
... only Customer orientation Customer incivility Emotion- and problem-focused coping Job stress Casino employees The service industry is characterized by a well-documented power disparity between customers and service providers (Harris and Daunt, 2013), prompting extensive efforts...
Includes: Supplementary data
