... are normally unmet, and job characteristics, training and development, and compensation and fairness are related to satisfaction and commitment. © MCB UP Limited 2003 Fast‐food industry Employee surveys Job satisfaction Commitment China Fast food has been defined in a variety of ways...

... setting; and individual growth need strength (interpreted as the readiness of individuals to respond to “enriched” jobs). Employee surveys Employees Hotels Motivation Much has been written about worker motivation this century; particularly from the 1930s onwards. An important contribution...

... of the traditionally assumed link with organizational effectiveness. © MCB UP Limited 1994 Corporate culture Cost‐benefit analysis Culture Effectiveness Employee attitudes Employee surveys Hospitality industry TQM Traditional approaches to the development of culture suggest...

... in the hospitality industry have of internal systems and procedures. The“maps” which food servers have of service situations and colleagues reveal areas for quality improvement. © MCB UP Limited 1994 Catering industry Customer service Employee surveys Food Models Quality circles TQM Training...