... Emerald Publishing Limited Licensed re-use rights only Work engagement Employee turnover Affective organizational commitment Hotel employee retention On-the-job embeddedness Hotel employees Small-sized hotels Turnover Affective commitment Frontline employees play a crucial role...

... a positive effect on organizational commitment and job satisfaction, but had a negative effect on employees’ intention to leave their jobs. Australia Customer satisfaction Job satisfaction Employee turnover Scale development Scale validation Literature supporting the economic effects...

...Michael C.G. Davidson; Nils Timo; Ying Wang Purpose Employee turnover is a significant challenge for human resource management (HRM) strategies and organisational performance. This study seeks to present findings drawn from an extensive survey of labour turnover in the Australian accommodation...

... financial returns, no career development, emotional labour, working hours, unsociable working conditions, seasonality, unsatisfactory working relations (Hom and Griffeth, 1995 ; Meier, 1991 ; TTF, 2006 ; Woods and Macaulay, 1989 ; Woods et al., 1998). Employee turnover Greece...

...Elisa Moncarz; Jinlin Zhao; Christine Kay Purpose The purpose of this paper is to investigate US lodging properties’ organizational employee‐retention initiatives and practices, and to examine the impact of those initiatives on employee turnover and retention. Design/methodology/approach Using...

... Publishing Limited 2008 Training Hospitality services Employees Dismissal Harassment Employee turnover Tourism is New Zealand's primary earner, accounting for 19.2 per cent of exports in 2006, 21 per cent of which were accommodation, food, and beverages (Statistics New Zealand, 2006...