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Keywords: Entertainment industry
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Journal Articles
International Journal of Contemporary Hospitality Management (2005) 17 (2): 114–124.
Published: 01 March 2005
..., this paper attempts to ascertain which factors are truly key in customer decision‐making, and in which order each element of the service is rated by the industry's key target market. © Emerald Group Publishing Limited 2005 Service climate Entertainment industry Customers Students...
