.../approach A between-subjects field experiment was conducted in the hotel industry. Five waves of data were collected from 104 newcomers over a four-month period. Findings The results indicated that perceiving leader behavioral integrity reduces newcomer psychological contract breach, turnover intention...

... high-quality service and develop realistic and useful materials for their future training activities. Originality/value Although hospitality scholars have consistently acknowledged the positive influence of knowledge sharing, field experimental research on the outcomes of knowledge management...