..., particularly valuing food authenticity alongside food quality. In contrast to traditional restaurants, customers’ evaluations of food attributes in robot chef restaurants are significantly influenced by the competence of robot chefs. Notably, customers’ negative attitudes toward robots diminish the positive...

.... The adoption of blockchain significantly increases perceived traceability. Blockchain Traceability Trust Food safety Food quality Food naturalness Food safety, quality and naturalness are paramount in the food and beverage (F&B) industry, resonating with consumers worldwide...

... of Study 1 show that price discounts are much more impactful than free delivery when food quality and online reviews are positive. Study 2 shows that price discounts have more substantial effects than gifts at time T+1 when ATRB is positive. The findings are relevant to both scholars and managers, adding...

... to replace human chefs in restaurant industry. Whether customers have a good food quality prediction may have an important effect on their patronage decision. Based on the stereotype content model, the purpose of this paper is to investigate the impact of robotic chef anthropomorphism on food quality...

... focus on food quality, but establish different resource allocation priorities with respect to service and ambience quality. Originality/value – This study examined the linearity of the relationships between three common restaurant attributes (food, service and ambience) for three levels of quality...

... examine the effects of price promotions and the moderating role of consumer characteristics in the process at coffee chain stores. Hui-Chun Huang can be contacted at: jhuang@mail.usc.edu.tw © Emerald Group Publishing Limited 2014 Service quality Food quality Moderating effect Customer...