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Keywords: Franchisor
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Journal Articles
Knowledge sharing in franchise system: franchisee self-leadership, satisfaction, and compliance
Available to Purchase
International Journal of Contemporary Hospitality Management (2017) 29 (12): 3101–3118.
Published: 11 December 2017
... the relationship between self-leadership and franchisee satisfaction. Practical implications This research advises franchisors to actively develop programs and communication channels for knowledge sharing with franchisees to induce high levels of compliance and satisfaction. Furthermore, as selecting potential...
