... overview and assessment of recent hospitality review works but also on the future agenda of hospitality and review studies. The rest of the paper is organized as follows. In the next section, this paper provides an overview of review studies and their impacts and methods. In the section after...

... Emerald Publishing Limited Licensed re-use rights only Hospitality and tourism Digital transformation Critical reflection Future agenda COVID-19 Due to the impact of COVID-19 and policy requirements since 2020, consumers cut down most travel and tourism activities (Hao et al...