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Keywords: Holistic experience analytics
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Journal Articles
International Journal of Contemporary Hospitality Management 1–17.
Published: 22 September 2026
.../value While Holistic Experience Analytics ( HEA ) integrates existing analytical components, its originality lies in three novel logics: (a) a temporal dissonance weighting rule that prioritises behavioural signals over review scores when they conflict, (b) a governance protocol for auditing third...
