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Keywords: Hospitality analytics
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Journal Articles
International Journal of Contemporary Hospitality Management (2026) 38 (5): 1662–1680.
Published: 08 April 2026
... perspective on AI adoption in hospitality analytics, contributing new insights into real-world applicability in service and experience management contexts. Conceptually, this study is positioned as an empirical assessment of accessible AI-based decision tools rather than a theory-building exercise...
Includes: Supplementary data
