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Keywords: Hotel and tourism
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Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (7): 2425–2447.
Published: 15 April 2025
...Rui Zhang; Kui Yin; Niannian Dong; Oliver Sheldon; Guodong Cui; Zhipeng Zhang Purpose This study aims to examine the effects and relative importance of four categories of leadership on service performance in the hotel and tourism industry, and test whether the impact of leadership on service...
Includes: Supplementary data
