Keywords: Human resource utilization
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Journal Articles
International Journal of Contemporary Hospitality Management (2003) 15 (2): 116–119.
Published: 01 April 2003
... approach, the article describes how employee strategies at the Florida Theme Park (a disguised version of the park’s actual name) lead to the attainment of exceptional service quality. Human resource utilization Theme parks Employee communications Service quality One way to encourage...

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