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Keywords: Human resource utilization
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Journal Articles
Service quality and human resource practices: a theme park case study
Available to Purchase
International Journal of Contemporary Hospitality Management (2003) 15 (2): 116–119.
Published: 01 April 2003
... are maintained. Other hospitality firms can compare their human resource policies to those outlined in this article to guide their own efforts. © MCB UP Limited 2003 Human resource utilization Theme parks Employee communications Service quality In services management, the linkage between...
