... purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Human resources management Restaurant industry Rituals Routine effectiveness Routine ostensive Routine performative...

... environmental quality. This study aims to analyze the impact of green human resources management (GHRM) practices on hotel environmental performance (HEP) by incorporating environmental knowledge (EK) and individual green values (IGV) as a moderator. Design/methodology/approach The software Smart PLS has...

... influencing various employee outcomes is limited. Met expectations Human resources management Hotel management Performance outcomes Hotel employees High-performance work practices Career adaptability Customer-contact employees’ (CCEs) perceptions of met expectations consider how...

... into the hospitality industry. Performance management Human resources management Service encounter Critical incidents Information technologies Front office performance The tourism industry has changed profoundly due to information technologies (IT hereafter), particularly hospitality business (Law...

... behaviour Hospitality Tourism Review Human resources management Work–family relationships Some scholars have extended the family domain to the broader concept of the life domain and investigated work–life conflict – negative spillovers between the work and life domains (Hsieh et al...

... recognition by human resource managers that using SNSs to screen job applicants is increasing and is an acceptable practice (Clark and Roberts, 2010). This trend is identified in hospitality in the USA where there is a trend for employers to use SNSs to screen job applicants (Madera, 2012). The use...

.... Career expectation may have a positive effect on job satisfaction. Careers China Generation Y Generational differences Job satisfaction Human resources management Hospitality management The hospitality industry is a service-oriented business, and hotel employees play an important...

.... Hospitality management Human resources management This paper fills in at least three important voids in the hospitality management literature by evaluating the aforementioned relationships. First, WE is an emerging concept in positive organizational behavior and refers to “a positive, fulfilling...

... quality and human resources management. Findings Research on China's hotel development grew rapidly with the rise of China's hotel industry, reflecting the situation, problems, challenges and opportunities affecting hotel development. Strategy and development is a dominant theme, accounting for 43 per...