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Keywords: Human-centric service systems
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Journal Articles
International Journal of Contemporary Hospitality Management (2026) 38 (13): 134–158.
Published: 16 February 2026
... attribution to the original publication and authors. The full terms of this licence maybe seen at Link to the terms of the CC BY 4.0 licence. Cultural adaptation GenAI personalization Human-centric service systems Personalization fatigue Service innovation Systems thinking The infusion...
Includes: Supplementary data
