...Qiu Hanqin Zhang; King Chong; C.L. Jenkins Examines tourism policy implementation in Chinese tourism enterprises. In general, all tourism enterprises indicated that economic‐oriented tourism policies implemented promoted the development of tourism in China since the adoption of economic reform...

... embarked on a radical culture change programme, commitment to excellence, which touched every single employee across Forte’s head offices and 250 hotels worldwide. The more than one million training hours required to implement commitment to excellence were phased over three years with the final group...

...Marianna Sigala; Andrew Lockwood; Peter Jones Reviews the development of approaches to reservations management in the hotel industry alongside models of the stages of development in information technology (IT). Suggests that strategic success and operational implementation have been built...

...Wei Peng; David Litteljohn Over the last decade, organisational communication has attracted growing academic interest. Focuses on organisational communication within multi‐unit organisations in order to understand better the strategy implementation process from a communication perspective. Three...

...Fevzi Okumus Aims to develop an implementation framework. Further to a critical review of previous research, ten implementation variables were identified and a conceptual framework constructed. The implementation process of a strategic decision was investigated in two international hotel groups via...

...Cyril Atkinson A programme of change leading to continuous improvement requires a planned programme to effect it. The six ingredients for change –management commitment; education; implementation; measurement and benchmarking; recognition; and regeneration – are a distillation of the management...