... learning. We demonstrate the effectiveness of our approach through a case illustration of tourism in India. While the above analytical methods have been mostly used singularly, the use of mixed methods corresponding to other qualitative and quantitative methods is increasingly evident in tourism...

.... India Online reviews Hotels Structural equation modeling (SEM) S-O-R model Yale attitude change model The rise social media, especially in online domains has enabled the consumers to gather over a common platform and express their opinions and feelings. In various online social media...

... management Hospitality Staff turnover India In the hospitality industry, retaining good and efficient staff is a continuous source of concern for experts and practitioners and an ongoing area of interrogation for the hospitality academics (Davidson and Wang, 2011). A crucial component of the study...

... The purpose of this study is to extend and revise the basic technology-based service (TBS) adoption model in luxury hotels in India using smart phone apps, and to analyse the impact of the guests’ innovativeness, willingness to co-create, need for interaction and involvement on their adoption intention...

...Makarand Mody; Jonathon Day; Sandra Sydnor; William Jaffe The authors used a constructivism paradigm and Seidman’s (2006) Three Interview Series technique to obtain the narratives of two social entrepreneurs in India. Data were analyzed using a hybrid thematic coding procedure...

...Kevin O'Gorman; Charles Harvey; Michael C. Linderman Purpose This article provides background on the historical development of royal hospitality in India before the advent of commercial hospitality in the twentieth century. The aim of the paper is to insert into the historiography of commercial...

..., perceptions of event sponsorship, motives to sponsor, form of investment and structure of sponsorship was obtained from a sample of 61 drinks producers in India through a questionnaire. Mann‐Whitney and logistic regression were employed to compare the alcoholic and the non‐alcoholic sectors. Findings...

... et al., 2003 ; Jang et al., 2007 ; Kinsey, 1983 ; Lanfranco et al., 2002 ; McCracken and Brandt, 1987 ; Soberon‐Ferrer and Dardis, 1991). © Emerald Group Publishing Limited 2010 Consumer behaviour India Catering industry Four groups were constructed...

...Asad Mohsin; Tim Lockyer Purpose The aim of the study is to assess the service quality perception of customers of luxury hotels, New Delhi in India and to help the hotel management identify areas that need attention to meet and exceed customer expectations. Design/methodology/approach...

...R. Thomas; M. ´Angeles Oviedo‐Garcίa; Mridula Dwivedi Purpose The purpose of this paper is to contribute to the nascent literature on the use of the internet in destination image formation by exploring India's online image through consumer queries posted on travel message boards. Design...

...Vinnie Jauhari; Swati Dabas; Kamal Manaktola Purpose This study aims to evaluate current room inventory distribution strategies of mid‐segment hotels in India, identifying factors that influence the managerial decisions in selecting electronic distribution channel for their property. Design...

...Vinnie Jauhari; Kirti Madan Purpose The article seeks to evaluate the capital structure of leading hotel chains of India to examine the role of financing decision in the overall performance of companies. It aims to analyze the debt‐equity structure of these hotels, try to discover the industry...

... a parallel between consumers in a developing economy like India and the same in a developed society, such as USA. Design/methodology/approach The paper is empirical and involves data from 200 respondents from India and the USA. The sampling unit is individual restaurant customers and the data collection...

...Vinnie Jauhari; Kamal Manaktola; Vinnie Jauhari Purpose The study seeks to explore the factors which influence the consumer attitude and behaviour towards green practices in the lodging industry in India and also to explore the consumers' intentions to pay for these practices. Design...

...Vinie Jauhari; Gunjan M. Sanjeev Purpose The purpose of this research is to provide exploratory insights on measurement of efficiency of the hotel and restaurant companies operating in India. Design/methodology/approach This study will use a linear programming‐based approach, data envelopment...

...Vinnie Jauhari Purpose The purpose of this paper is to examine the link between industry competency requirements and the current provisions for hospitality management education in India. Design/methodology/approach Uses structured interviews with educationists and industrialists to identify...

... behaviour of tourists. There has been an escalation in violence, child sex abuse and prostitution. Drug abuse and drug trafficking has increased. Local people feel exploited and few benefit from the tourist trade. What can be done? © MCB UP Limited 1999 Ethics India Sustainable development...

..., is visited by about 450,000 people a year, a three‐fold increase over two decades. Road construction to Badrinath started in 1968 and since then has increased in length until it reached Badrinath a decade later. Similarly, about a third of the 300,000 tourists who visit Nepal each year come from India...