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Keywords: Interactional fairness
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Journal Articles
International Journal of Contemporary Hospitality Management (2024) 36 (3): 769–789.
Published: 05 May 2023
... but not their negative emotions. Responses from other guests and the interactional fairness of employees affected solo diners' negative emotions but not their positive emotions. Food sensory influences both positive and negative emotions. This study found that PSC significantly moderated the effect of the dining...
