Keywords: International tourists
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Journal Articles
Journal Articles
International Journal of Contemporary Hospitality Management (2017) 29 (4): 1096–1115.
Published: 10 April 2017
... Shanghai’s superior hotels. The reviews were posted on Agoda.com. Findings Overall, the international tourists were actually quite satisfied with the superior Shanghai hotels. This study highlighted the continuing importance of the attentive and professional “staff”, physical attributes of the “hotel...

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