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Keywords: Knowledge creation
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Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (12): 4451–4467.
Published: 19 April 2023
... for knowledge creation. The community member postings and comments uploaded from January 1 to July 31 in 2019 were reviewed and 145 discussion threads consisting of 542 posts and comments (16,332 words) were collected for data analysis. Service innovation is a basis of the success of hospitality...
